MusikMessePresents
RoadToWCD

FAQ's Festhalle 15th years

I don’t have the E-Mail with the confirmation link any more!

You can get the link resend by clicking on the “help”-button in the ticket shop and giving your e-mail address.

Is a RMV-ticket included in the tickets ?

Yes, you can  arrive easily by train for the 15. birthday.

Will handicap tickets be available ?

No. Due to limited spacing, we will not offer handicap tickets for the 15th birthday. 
We ask for your understanding.

 
 
 
 
 
 
 
 

I have personalized all my tickets on one name. Do I have to repersonalize ?

When you want to use the public transportation for free, you will have to change the name on the ticket. 
If you don’t want to use the public tranportation, you don’t need a personal ticket. It is absolut irrelevant for entry.

Entry

Entry starts at 10pm.
no reentry.

Which is the right entrance ?

“Eingang City” is seen directly from the tram and U-Bahn station. You’ll reach the entrance best with the tram 16 and 17 as well as with the U-train U4.

Do you have a Map for arrical ?

Of course! Click  here for the location map.

How do i get best to the Festhalle ?

Use best the public transportation when you visit an event in the Festhalle. Die Festhalle is located city central and is easy to reach with public transportation. Park + ride parking spaces available here: www.pundr.hessen.de

Are there any age restrictions ?

For the event in the Festhalle Frankfurt we have under 18 and over 18 tickets. Caution, the under 18 tickets are limited. We have a form to be filled out by the parents for all under 18 participants which you can find in the ticket shop. 

Should I bring anything with me ?

Yes, your printed ticket. Your ID and with given conditions a trace-person incl. age restriction form

Are cameras allowed ?

In principle it is not allowed to take photos or film at concerts. The security at the entry usually allows cell phones. A few artists find the flashlights disturbing and forbid the photography completely.

Are you allowed to smoke within the Frankfurt Festhalle ?

It is prohibited to smoke in the Frankfurt Festhalle

You have lost something during the event ?

please contact the Frankfurt Festahlle’s lost property office: [email protected] or telephone: +49 (0)69 75 75 14 48.

Is there a dresscode ?

No. Just put something on please,

Will there be a wardrobe ?

There will be wardrobes for your personal belongings in the lobby, as well as in Level 1 and 2. You’ll pay a 2€ fine. There won’t be any lockers at the Festhalle Frankfurt.

Can I bring food & drinks with me ?

Please do not bring any drinks or food with to the Festhalle. Der will be different imbiss-booths, that will have a various selection on drinks and snacks. Exception are made for guests, who show proof of having a medical certificat.

What can I bring to the Festhalle Frnakfurt ?

For security reasons, please forego backpacks and big bags (larger than DIN A4). Often they will be collected by the security and returned after the concert.